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Help lines

Responsible gambling: New Zealand help lines, limits and age rules

Online casino play in New Zealand is for people aged 18 and over. Free, confidential help is available day and night from the Gambling Helpline on 0800 654 655 or by text to 8006.

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Help in New Zealand

Free help lines, checked 2 October 2026
ServicePhoneTextWeb
Gambling Helpline, 24 hours, free0800 654 6558006gamblinghelpline.co.nz
Māori Gambling Helpline0800 654 656—gamblinghelpline.co.nz
Vai Lelei Pasifika Gambling Helpline0800 654 657—gamblinghelpline.co.nz
Youth Gambling Helpline0800 654 659—gamblinghelpline.co.nz
Problem Gambling Foundation (PGF Services)0800 664 2625819pgf.nz
Asian Family Services, Mon to Fri 9 am to 8 pm0800 862 342—asianfamilyservices.nz

Before you deposit

  • Decide the amount you can lose this month and set it as a deposit limit in the casino account before the first deposit, not after a loss.
  • Treat a bonus as money with conditions, not as cash. The wagering requirement on this site's pages shows how much play it takes before a cashout.
  • If you find yourself chasing a loss, stop for the day. The help line above talks it through without judgement.

Age and the law

The casino requires players to be 18 or older and verifies identity before a withdrawal. New Zealand's online casino licensing regime took effect on 1 May 2026; this site does not give legal advice and only reports what the brand publishes.